Regulatory Information
This page explains the legal entity behind Everlife Group, the regulatory basis on which services are provided and the important boundaries of our role. It should be read with the information shown on the relevant product page and during the customer journey.
1. Who Everlife is
2. Our regulatory status
3. What we can and cannot do
We do not provide any investment, pension, mortgage, credit, legal, tax or accounting service unless it is separately described, appropriately authorised or lawfully exempt, and delivered by competent people. We explain when a question sits outside Everlife's scope.
4. How we provide insurance services
Nature of protection service: Advised recommendations and arrangement of insurance.
Responsible legal entity: Everlife Group Ltd.
Customers in scope: Consumers and commercial customers, subject to the final permission and product scope.
Territory: United Kingdom.
5. Advice and information
Where we provide a personal recommendation, we assess relevant information about your demands and needs and explain why the particular contract is suitable for those needs. You will receive the required recommendation and product information before completing a purchase.
6. Market and provider scope
7. Fees and remuneration
8. Who we act for
9. Ownership interests and conflicts
We identify and manage conflicts of interest under Everlife procedures. Where a conflict cannot be managed so that a customer can make a properly informed decision, we disclose it at the relevant point or do not proceed.
10. Complaints and the Financial Ombudsman Service
Where the complaint and complainant are eligible, the Financial Ombudsman Service may be able to review it after the responsible firm has had the opportunity to respond. Eligibility and time limits apply.
11. Financial Services Compensation Scheme
12. Referred and unregulated services
If Everlife discusses a service that it does not itself provide, we explain whether the service is unregulated or which separate authorised firm is responsible. A referral does not make Everlife responsible for another firm's advice or service unless the applicable contract or law says otherwise.
13. Tax and legal boundaries
Tax treatment depends on circumstances and can change. General tax information on this website is not tax advice. Trusts, shareholder agreements, cross-option arrangements, company documents and ownership transfers can require separate legal advice. Everlife will explain the boundary of its insurance service.
14. Company information
Registered legal name: Everlife Group Ltd
Trading style: Everlife Group
15. How to verify us
Use the Financial Services Register at register.fca.org.uk and search by the legal name or Firm Reference Number shown above. Check the firm's current status, trading names, permissions, restrictions and, where applicable, appointed representatives. The Register entry should be considered alongside the exact service described on this website.